Return Policy
Return Policy
Start a return or exchange here.
We offer returns within 14 days from the date you receive your order. All returned items must be in brand new, unworn and resalable condition, and not altered.
- Thoroughly inspect your items within 24 hours of receipt and notify us promptly of any concerns.
- Worn, damaged, or altered apparel will not be refunded. This includes items with dirt, sunscreen or stains.
- Shipping costs are non-refundable with returns.
- Please return items neatly and respectfully.
- Refunds are subject to a $7 restocking fee.
International Orders
- Customers are responsible for all shipping costs, taxes, and duties on orders, returns, and exchanges.
Shipping
Pre-Ordered Items
- Orders that include pre-ordered items will ship in one shipment when the pre-ordered item becomes available.
Order Processing Times
- ProSlide Sports orders ship from New York. Please allow 2-3 business days for processing and shipping.
Domestic & International Shipping Options
- Shipping charges will be calculated and displayed at checkout.
- International orders may be subject to import duties and taxes (including VAT) once they reach your destination. ProSlide Sports is not responsible for these charges.